Privacy Policy ks99 —
Protecting Our Users' Data

1 Introduction

Ks99 ("we", "Platform") operates the ks99.fun website and all related services offered to registered users in Malaysia. This Privacy Policy transparently explains how we handle your personal information — from initial collection through to data deletion when required.

We believe that user trust is ks99's most valuable asset. As such, we never treat your personal data as a source of revenue. Every piece of information you share with us is used solely for platform operations, identity verification, and improving your user experience.

2 Personal Data We Collect

Ks99 only collects information that is strictly necessary for platform operations, legal compliance, and service improvement. Below are the categories of data we collect along with their purposes:

3 How We Use Your Data

All personal data collected by ks99 is used on a valid legal basis, whether to fulfil a contractual agreement, comply with legal obligations, or based on the platform's legitimate interests in operating a safe and responsible business.

• Verify your identity through the KYC process to ensure the safety of all platform users.
• Process your deposit and withdrawal transactions accurately and securely.
• Send important notifications related to your account, transactions, and security.
• Detect and prevent fraudulent activity, money laundering, and platform abuse.
• Improve user experience through analysis of non-identifiable usage patterns.
• Comply with legal and regulatory requirements applicable to the operation of an online gambling platform.
• Provide effective customer support and resolve any complaints.
• Send promotional information and special offers — only to users who have given their consent.

Ks99 does not use your personal data for any automated profiling purposes that would negatively impact your rights or interests as a user.

4 Data Sharing & Disclosure

Ks99 does not sell, rent, or distribute your personal information to any third party for their own commercial purposes. However, in certain limited situations, we may need to share your data with the following parties:

• Service Providers: Technology companies, payment processors, and KYC service providers that help us operate the platform — all bound by strict data protection agreements.
• Legal Authorities: When required by Malaysian law, court order, or a valid request from a law enforcement agency.
• Regulatory Body: Information required to comply with licensing and audit requirements by relevant regulatory bodies.
• Trusted Business Partners: In the event of a merger, acquisition, or asset sale — users will be notified in advance.

5 Data Security & Technical Protection

We continuously invest in security infrastructure to ensure your personal data is protected at all times. The technical and organisational measures we implement include:

• 256-bit SSL/TLS encryption for all data communications between the platform and users.
• Sensitive data encrypted at the database level using AES-256 algorithm.
• Round-the-clock security monitoring by ks99's in-house cybersecurity team.
• Regular penetration testing by independent security firms.
• Multi-level access controls for all staff handling user data.
• Automated data backups with a certified disaster recovery system.
• Two-factor authentication (2FA) available for all user accounts.

While no security system is entirely foolproof, ks99 is committed to taking all reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6 Cookies & Tracking Technologies

The ks99 platform uses cookies and similar tracking technologies to enhance user experience, maintain your login session, and understand aggregate platform usage patterns.

• Essential Cookies: Required for core platform functions such as login session verification. Cannot be disabled.
• Performance Cookies: Collect information on how users interact with the platform to help us improve our services. All data is non-identifiable.
• Functional Cookies: Save your preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Used to understand aggregate website traffic using internal analytics tools.

You can manage or disable certain cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the ks99 platform.

7 Your Privacy Rights

As a registered ks99 user in Malaysia, you have several important rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights.

To exercise any of the above rights, contact the ks99 privacy team via email at [email protected]. We will process your request within 30 calendar days from the date of receipt.

8 Child Data Protection

The ks99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors.

If we discover that personal data belonging to an individual under the age of 18 has been inadvertently collected, we will take immediate action to delete that information and close the relevant account without prior notice.

9 Data Retention Period

Ks99 retains your personal data only for as long as necessary to fulfill the original purpose of collection or to comply with applicable legal and regulatory requirements.

• Active Account Data: Retained for the duration your account remains active on the ks99 platform.
• KYC & Identity Data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering (AML) legal requirements.
• Financial Transaction Records: Retained for 7 years in accordance with Malaysia's tax and financial legal requirements.
• Communication Logs: Retained for 2 years for complaint resolution and audit purposes.
• Technical & Log Data: Retained for 12 months for security analysis and platform improvement.

Upon expiry of the stipulated retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

10 Privacy Policy Amendments

Ks99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Each new version will clearly state the updated date at the top of this document.

For material and significant changes, we will notify you via your registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the ks99 platform after the effective date constitutes your acceptance of the updated Privacy Policy.

11 Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the ks99 Data Privacy Officer using the details below:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Response time: within 48 working hours for general enquiries, 30 days for formal data rights requests.

You may also visit the FAQ us for answers to frequently asked questions about privacy and account security. For more information on how we protect our users, visit the Responsible Gaming us.